Trane, therefore, has extremely high standards for its representatives and is quite particular when it comes to selecting dealers in a territory. In many cases, an HVAC company that wants to carry a brand of products simply has to call a manufacturer and say, “Hey, we’d like to sell your products.” A sales rep pays a visit, takes an order and — boom! — they’re in business. Trane, on the other hand, decides whether a company is qualified to represent its brand.

When Global sought to be a Trane dealer, the company took a look around — “kicked our tires” if you will — went over the way we do business, checked out our customer reviews and investigated our reputation in the Ohio area. It wasn’t until Trane did all this footwork that they decided Global was worthy of representing the Trane brand.

Simply becoming a Trane dealer, though, is not the end of the journey: It’s just the beginning. Trane keeps track sales and customer satisfaction. A dealer that maintains a customer approval rating of 90 percent or above is designated a Trane Comfort Specialist. Global is among this elite group of Trane dealers, offering the best service, along with quality Trane products.

Because we value our customers above all else, and pride ourselves on being a Trane Comfort Specialist dealer, Global strives to give you the best customer experience possible. Not only because of our commitment to bringing you the best heating and cooling products on the market, but because our business is based solely on customer service: No customers, no business.

So, when you see that Global is a Trane Comfort Specialist dealer, you can rest assured that you’ll get unparalleled products and services from our team of professional HVAC techs. As you would with any other issue that needs a specialist, call Global for your HVAC needs.