Terms & Conditions

Last Updated: November 2025

1. Use of the Website

• You must be at least 18 years old or have the consent and supervision of a parent or legal guardian to use this website.
• You agree not to use this website for any unlawful purpose or in violation of any applicable laws or regulations.
• We reserve the right to suspend or terminate access at our discretion if you violate these Terms or misuse our services.

2. Products & Services

• All product and service descriptions, prices, promotions, and availability are subject to change without notice.
• While we strive for accuracy, we do not guarantee that descriptions, pricing, or availability are error-free.
• We reserve the right to refuse, modify, or cancel any order or service request for any reason, including pricing or typographical errors.

3. Orders & Payment

• By placing an order, you agree to provide accurate and complete billing and shipping information.
• Payments must be made through our approved payment processors.
• Orders may be canceled or refused if payment cannot be authorized, is deemed fraudulent, or otherwise violates these Terms.

4. Shipping & Delivery

• Shipping times are estimates and not guaranteed.
• We are not responsible for delays caused by carriers, customs, or events beyond our control.
• Risk of loss passes to the customer upon delivery to the carrier.

5. Returns & Refunds

• Returns and refunds are subject to our Return & Refund Policy.
• We reserve the right to deny returns that do not comply with our policy.

6. Intellectual Property

• All content on this website — including text, images, graphics, logos, icons, videos, and software — is the property of Global Heating and Cooling or its licensors and is protected by applicable copyright and trademark laws.
• You may not copy, reproduce, distribute, modify, display, or use any portion of this content without our prior written permission.

7. Limitation of Liability

• To the maximum extent permitted by law, Global Heating and Cooling shall not be liable for any indirect, incidental, special, or consequential damages, including but not limited to loss of profits, data, or goodwill, resulting from use or inability to use the website, services, or products.
• Our total liability for any claim shall not exceed the amount paid for the specific product or service giving rise to the claim.

8. Indemnification

You agree to indemnify, defend, and hold harmless Global Heating and Cooling, its owners, employees, contractors, and affiliates from any claims, damages, or expenses (including legal fees) arising from:

• Your use or misuse of this website or our services;
• Violation of these Terms; or
• Infringement of any rights of a third party.

9. Governing Law

These Terms are governed by applicable laws. Any disputes shall be resolved in the courts of the relevant jurisdiction.

10. Messaging Terms

By providing your mobile number and opting in, you consent to receive text messages from Global Heating and Cooling for:

• Service confirmations and appointment reminders
• Updates regarding your service or order
• Promotions or limited-time offers

*Message frequency may vary. Message and data rates may apply.

To opt out of receiving future messages:

Text “STOP” to our number -  (216) 797-1230. No further messages will be sent once you opt out.

For assistance:

Text “HELP” to (216) 797-1230  or email whq@globalheatingandcooling.com

Your mobile number and related data will only be used for the purposes listed above.

We do not sell or share opt-in data with third parties for their marketing purposes.

11. Changes to Terms

We may update these Terms at any time. Continued use of the website after changes means you accept the updated Terms.

Contact Us

If you have any questions about these Terms, please contact us at:

Global Heating and Cooling

Email: whq@goglobalman.com

Phone: (216) 797-1230

© 2025 Global Heating and Cooling. All rights reserved.